Frequently asked questions
How does this work?
The entire SuperMe creation process is straightforward. Just follow these simple
How long does it all take?
How long is the scanning process with Option 2 and is it safe?
The scanning process is done within a matter of seconds and is very safe.
What is the material of the SuperMe?
Will my SuperMe hero break if dropped?
SuperMe's are not toys. They are collectables and should be handled as such. Most likely the model will not break if dropped due to the product material. However, scratches could occur or the SuperMe could be chipped in certain areas.
Is the SuperMe safe for kids?
What if my SuperMe does not look like me?
You will receive a proof of the face of the SuperMe before it is made. This is your chance to make any corrections before the SuperMe is made. Once approved then there is no other recourse.
Are there any guarantees against damage or breakage to my SuperMe?
There is a guarantee on the manufacturing of the product but no guarantees against negligence or misuse of the product.
What happens if I break my SuperMe?
Can I order a SuperMe from overseas?
Are there any returns or exchanges?
How is my SuperMe shipped?